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Aeotec Help Desk Welcome Login Sign up Home Solutions How can we help you today? Enter your search term here... Search New support ticket Check ticket status Knowledge base Controllers. AutoPilot 19 Table of contents - AutoPilot Setup - AutoPilot Space management - AutoPilot Connect & remove devices - AutoPilot Device settings - AutoPilot View all 19 Smart Home Hub 18 Table of Contents - Smart Home Hub How to setup Smart Home Hub Migrate from SmartThings to Smart Home Hub Room management - Smart Home Hub Installing & removing devices - Smart Home Hub View all 18 Smart Home Hub tips and tricks 8 Aeotec Edge Drivers Complete Factory Reset steps for SmartThings Hubs How to change WiFi network in Smart Home Hub How to create virtual devices in Smart Home Hub Exclude and Include Z-Wave devices in SmartThings View all 8 Z-Stick Gen5+ (Z-Wave) 8 Z-Stick Gen5+ user guide Z-Stick Gen5+ technical specifications Windows Z-Wave PC Controller 5 configuration tool installation. Upgrade network to Z-Stick Gen5+ and backup tool Setup Home Assistant with Z-Stick Gen5+ View all 8 Z-Pi 7 (Z-Wave) 8 Z-Pi 7 user guide. Z-Pi 7 technical specifications. Z-Pi 7 Serial to PC USB Setup Z-Pi 7 with Home Assistant and ZWaveJS UI on a Raspberry Pi Update Z-Pi 7 with ZWaveJS UI (V7.18.2 - V7.20.2) View all 8 Z-Stick 7 (Z-Wave) 11 Z-Stick 7 user guide. Z-Stick 7 technical specifications. Setup Home Assistant with Windows and VirtualBox Setup Home Assistant with Z-Stick 7 and Z-WaveJS UI Update Z-Stick 7 with Z-WaveJS UI (V7.18.8 -V7.20.2) View all 11 Zi Stick (Zigbee or Thread) 5 Zi-Stick user guide Zi-Stick technical specifications Setup Zi-Stick on Home Assistant Setup Zi-Stick with OpenHAB Update Zi-Stick to Thread/Zigbee with Python 3.9 and Windows Aeotec Z-Wave. Z-Wave Engineering Sheets (PDF Downloadable) 2 Gen5/6 Engineering sheets Gen7/8 Engineering sheets FAQ 10 What are Aeotec’s product codes? Does a product work with a particular gateway? Can a firmware upgrade for Gen5 products be used to change their region or frequency? Pair devices that won’t connect. Unauthorised resellers. View all 10 aërQ Temperature and Humidity Sensor (ZWA039/ZWA009) 11 aërQ Temperature and Humidity Sensor user guide. aërQ Temperature and Humidity Sensor technical specification. Update ZWA009 aerQ Sensor V12.01 Update ZWA039 aerQ Sensor V2.3.1 Setup aërQ with Smart Home Hub View all 11 Doorbell 6 (ZW162) 9 Doorbell 6 user guide. Doorbell 6 technical specification. Doorbell 6 sound previews. How to update Doorbell 6 SmartThings / Doorbell 6 - Configure sound and volume View all 9 Door / Window Sensor 7 Basic (ZWA011 V2) 8 Door / Window Sensor 7 Basic user guide (ZWA011) Door / Window Sensor 7 Series 700 technical specifications Setup Door/Window Sensor 7 with AutoPilot Setup Door/Window Sensor 7 with Aeotec Smart Home Hub Setup Door/Window Sensor 7 with Home Assistant View all 8 Door / Window Sensor 7 Pro (ZWA012 V2) 10 Door / Window Sensor 7 Pro user guide (ZWA012) Door / Window Sensor 7 Series 700 technical specifications Door / Window Sensor 7 Pro (ZWA012) with dry contact sensors Door / Window Sensor 7 Pro (ZWA012) with external power supply. Setup Door/Window Sensor 7 with AutoPilot View all 10 Heavy Duty Smart Switch Gen5 (ZW078) 4 Heavy Duty Smart Switch Gen5 user guide. Heavy Duty Smart Switch Gen5 technical specifications. Heavy Duty Smart Switch Gen5 wiring diagrams. EU declaration of conformity. Home Energy Meter Gen5 (ZW095) 9 Home Energy Meter Gen5 user guide. Home Energy Meter Gen5 technical specifications. HEM Gen5 Parameter 101-103 and 111-113 use. Home Energy Meter Gen5 setting your sensor to report. Setup Home Energy Meter Gen5 with HomeSeer View all 9 illumino Dimmer Switch (ZWA037) 12 illumino Dimmer Switch user guide illumino Dimmer Switch technical specifications Update illumino Dimmer Switch V1.11.3 illumino Dimmer Switch LED compatibility illumino Dimmer Switch requires neutral View all 12 illumino Switch (ZWA038) 10 illumino Switch user guide illumino Switch technical specifications Update illumino Switch V1.5.3 Single-pole wiring installation for illumino Switch 3-way wiring installation for illumino Switch View all 10 illumino WallMote 7 (ZWA022) 8 WallMote 7 user guide WallMote 7 technical specification Virtual 3-way Group Association with illumino WallMote 7 Setup WallMote 7 with AutoPilot Setup WallMote 7 with Home Assistant View all 8 MultiSensor 7 (ZWA024) 7 MultiSensor 7 user guide MultiSensor 7 technical specifications Update MultiSensor 7 V1.6.7 Setup MultiSensor 7 with AutoPilot Setup MultiSensor 7 with Aeotec Smart Home Hub View all 7 Range Extender 7 (ZW189) 8 Range Extender 7 user guide. Range Extender 7 technical specification. Setup Range Extender 7 with AutoPilot Setup Range Extender 7 with Smart Home Hub Setup Range Extender 7 with Hubitat View all 8 Recessed Door Sensor 7 (ZW187) 6 Recessed Door Sensor 7 user guide. Recessed Door Sensor 7 technical specifications. Update Recessed Door Sensor 7 V1.06.01 Recessed Door Sensor 7 on Domoticz Setup Recessed Door Sensor 7 with SmartThings View all 6 Recessor 1 Recessor user guide. Siren 6 (ZW164) 10 Siren 6 user guide. Siren 6 technical specifications. How to update Siren 6 Siren 6 sound previews. SmartThings / Siren 6 - Set the default sound and volume View all 10 Smart Switch 7 EU (F plug - ZW175-C) 5 Smart Switch 7 (F plug) user guide. Smart Switch 7 (F plug) technical specification. Update Smart Switch 7 EU V1.03 (ZW175-C) ZW175-C Smart Switch 7 (Type F) Hubitat driver EU declaration of conformity. Smart Switch 7 US (B plug - ZWA023-A) 6 Smart Switch 7 (B plug) user guide. Smart Switch 7 (B plug) technical specification Setup Smart Switch 7 (B Plug) with AutoPilot Setup Smart Switch 7 (B Plug) with Smart Home Hub Setup Smart Switch 7 (B Plug) with Home Assistant View all 6 TriSensor (ZWA005) 5 TriSensor user guide. TriSensor technical specification. How to update TriSensor Z-Wave Firmware. TriSensor with Vera EU declaration of conformity. TriSensor 8 (ZWA045) 6 TriSensor 8 user guide TriSensor 8 technical specifications Setup TriSensor 8 with SmartThings Setup TriSensor 8 with AutoPilot Setup TriSensor 8 with Home Assistant View all 6 Water Sensor 7 (ZWA018/ZWA019) 10 Water Sensor 7 Basic user guide (ZWA018) Water Sensor 7 Pro user guide (ZWA019) Water Sensor 7 technical specifications. Setup Water Sensor 7 with Aeotec Smart Home Hub Setup Water Sensor 7 with AutoPilot View all 10 Aeotec Zigbee Zigbee Engineering Sheets (PDF downloadables) 1 Aeotec Zigbee 3.0 Engineering Sheets Aeotec Button (GP-AEOBTNEU/US/AU) 3 Aeotec Button user guide Aeotec Button technical specifications EU declaration of conformity. Aeotec Motion Sensor (GP-AEOMSSEU/US/AU) 3 Aeotec Motion Sensor user guide Aeotec Motion Sensor technical specifications EU declaration of conformity. Aeotec Multipurpose Sensor (GP-AEOMPSEU/US/AU) 4 Aeotec Multipurpose Sensor user guide Aeotec Multipurpose Sensor technical specifications Aeotec Multipurpose Sensor as Garage Door Sensor in SmartThings EU declaration of conformity. Aeotec Water Leak Sensor (GP-AEOWLSEU/US/AU) 3 Aeotec Water Leak Sensor user guide Aeotec Water Leak Sensor technical specifications EU declaration of conformity. Aeotec Outlet (GP-AEOWPGUK/AEOWPFEU) *not listed as Aeotec* 2 Aeotec Outlet user guide Aeotec Outlet technical specifications Aeotec Range Extender Zi (ZGA001) 2 Aeotec Range Extender Zi user guide. Aeotec Range Extender Zi technical specifications Aeotec Pico Switch (ZGA002) 5 Aeotec Pico Switch user guide Aeotec Pico Switch technical specifications Setup Pico Switch with SmartThings Setup Pico Switch with Home Assistant Wire Pico Switch with 3-way Switches Aeotec Pico Duo Switch (ZGA003) 4 Aeotec Pico Duo Switch user guide Aeotec Pico Duo Switch technical specifications Setup Pico Duo Switch with SmartThings Setup Pico Duo Switch with Home Assistant Aeotec Pico Shutter (ZGA004) 4 Aeotec Pico Shutter user guide Aeotec Pico Shutter technical specifications Setup...
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